PayPal Community

I just tried to purchase an item off ebay with the paypal method & this message came up: Unfortunately, we can't process your payment. Here are your options:     Check out with another PayPal method, like the one we're showing now.     Select a different payment option. The problem is, the money was still taken out of my card account. It's still showing up in my cart as unpaid though it's saying (pending) on my card. I need it put back on my account asap please.   ... View more

I have an opened claim against a seller who (after being scammed myself) is well known for scamming othersfrom failed concerts & advertising after looking through the web. I have filed a claim against them, but I am unable to add supporting documentation. It went right from "awaiting other parties response" to "to review by paypal", it skipped over "Requiring your action". Not sure that's a good thing or not... But I just got off the phone with customer service & she told me to put in this link: https://www.paypal.com/il/upload/doc   This only redirects me to my account summary.  Please help, I want to provide evidence but it skipped the process to allow me to...   ... View more