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since ‎Sep-10-2015
kkroeger
kkroeger Contributor
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Re: Need help looking for advanced search??

by kkroeger Contributor in About Settings (Archive)
‎Sep-10-2015 02:55 PM
‎Sep-10-2015 02:55 PM
If there's anyway to post pictures I would post one for you but I'm not sure how or if I can do that <:\  ... View more

Re: Need help looking for advanced search??

by kkroeger Contributor in About Settings (Archive)
‎Sep-10-2015 02:53 PM
‎Sep-10-2015 02:53 PM
that's the problem, I don't have an advanced option!!!     It's just    History Basic Search Download My History       I have no "advanced" option ANYWHERE when I go to the page "activity export" ... View more

Need help looking for advanced search??

by kkroeger Contributor in About Settings (Archive)
‎Sep-10-2015 12:14 PM
‎Sep-10-2015 12:14 PM
I feel really stupid for asking this question, but I really don't know what else to do...   I've already sent a help email asking how to search past activity for transactions involving a specific merchant. I got a helpful email in return telling me these steps:   To search your History Log, follow these steps: 1.Log in to your account. 2.Click Activity near the top of the page. 3.Click Statements and select Activity export. 4.Click Advanced Search to use the advanced search feature. 5.Enter search information and select Date Range. 6.Click Submit to view.   my only problem is that when I go to activity export.... there is no advanced search option anywhere.  I all see is a box to the left that has History/Basic Search/ Download my History   I see no advanced search option anywhere were I can look up transactions using a merchant's transaction ID or email. What am I doing wrong? ... View more
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