In the event of an item received but not as described dispute it is often one persons word against anothers. So paypal normally finds in favour of the buyer BUT they have to send the item back to you at their own expense trackable before you have to refund them. _________________________________ I give up my time to help you so a thank you or kudos would be cool. Marking one of my replies as a solution would be appreciated if I sorted your problem.
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