Actually, yes, they can and should. That's like asking someone how much they charge to do a given job and them signing a contract that they will execute the work for X amount. Then, weeks later, after they are done, they tell you they want Y instead. No matter how long it takes Paypal to process the funds, the exchange rate shouldn't be changed in-between. It serves absolutely no purpose, because a week or two later, the new currency rate could also not be in their favor. There's literally no justifiable reason for them to do it like this without providing a "failsafe" to avoid situations like this, at the very least. And calling customer service doesn't appear to be an option at this point... I spent over an hour and a half on hold without being able to talk to a human being. I won't spend another couple hours "just in case" someone decides to pick up the phone and do their job (similarly, their customer support via email and facebook has been completely silent so far). Even if they somehow decided to wake up and finally take the call, I still need a valid credit card to pay off the bill at that moment (which I would've used to do it electronically in the first place, despite the small extra charge I would have incurred which, compared to the grief of having my account locked for several months for 47 cents seems laughable). Addendum: I'll check out the sending money to a friend option (I'm not sure I know anyone that uses Paypal and has an account in good standing but who knows). Although are you sure that it will be instantanous if they do it through bank transfer? (I guess it would be instant for me but not for them?)
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