Sorry but the only other advisor that knows about websites was snowshoe who no longer posts here unfortunately. So your best bet is to ask customer services direct as because its a bank holiday weekend it may be a while before a mod gets back to you >>> Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option if there is one in the country you are in. > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect). When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent". OR have you considered contacting Customer Service via Facebook or Twitter? It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
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