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since ‎May-11-2015
kerryfmcosmetic
kerryfmcosmetic Contributor
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Latest Contributions by kerryfmcosmetic
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Re: New Seller

by kerryfmcosmetic Contributor in Holds, reversals & reserves
‎May-13-2015 01:07 AM
‎May-13-2015 01:07 AM
Dear XXXX   , Hi, my name is xxxx from PayPal Customer Support.   To directly answer your concern, even if your friend and family made 10 transactions on your account but still your account doesn’t reach all of the criteria or status stated on our previous email, Payment Hold Policy will still be applied.   We’ll be unable to bypass or override the system as it will require us to provide a tracking number that shows the item was delivered for 3 days before the system allow us to manually release the payment.   I appreciate your patience and understanding regarding this matter. Thank you for choosing PayPal. So what I have taken this to mean is that I can get family and friends to send me 10 transactions, as that is all that is needed for me to remove the status, and he didn't say it wasn't allowed. ... View more

Re: New Seller

by kerryfmcosmetic Contributor in Holds, reversals & reserves
‎May-11-2015 10:43 AM
‎May-11-2015 10:43 AM
I've sent them an email, so hopefully tomorrow they will reply with a yes. Will update this thread tomorrow or Wednesday with the reply so other's can see it if they have the same question.   Thanks for your replies ... View more

Re: New Seller

by kerryfmcosmetic Contributor in Holds, reversals & reserves
‎May-11-2015 10:26 AM
‎May-11-2015 10:26 AM
Is it against the T&C's to ask for a family member to do 10 transactions with me? Because I can do that. ... View more

Re: New Seller

by kerryfmcosmetic Contributor in Holds, reversals & reserves
‎May-11-2015 09:45 AM
‎May-11-2015 09:45 AM
Kernowlass, thanks for your reply   But see the problem here is I buy the products directly from my companies website, and the company ships out the items. Now without the money from the buyer, I can't process their order because I, myself do not physically have enough funds to pay for their order and delivery. The reason they pay me, is so I can order their item for them as only those signed up to the company can purchase on the website.   If someone orders a £50+ order, I cannot pay for that myself without their money, and even if I had the £50, that means I have to wait THREE WEEKS to receive my money back, and I cannot wait that long! ... View more

New Seller

by kerryfmcosmetic Contributor in Holds, reversals & reserves
‎May-11-2015 09:24 AM
‎May-11-2015 09:24 AM
Hello   I have just opened up a new Paypal account for my new self employed business, but I have the new seller status. Now all I can find out about this is selling through eBay, which I am not. I have just linked up my eBay account (which is years old), just to try and bypass this.   I received a payment today for £20, but obviously cannot access these funds. Now without accessing these funds, I cannot process an order for my customer!   I am not the one delivering the item either, the courier used is DPD straight from the company, and I do not get a tracking number with this, only a text saying when the delivery will be arriving.   This is losing me a lot of potential customers as I cannot wait 21+ days to wait for a customers money to come in so I can process their order. ... View more
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