@Jkaayy wrote: I sold 16GB desktop memory on Feb 24, 2015. The payment was immediately cleared and I shipped the item out on the same day. Today (3/3/2015), I logged on to eBay and discovered that a refund was issued to the buyer without my authorization. I went over to PayPal and learned that the buyer opened a case after the item was shipped, claiming that the item was "unauthorized". The case reads: We have reviewed the case. Because you have not met Seller Protection performance requirements , the transaction will be reversed. The case is now closed. Are you kidding me? Never received an email from PayPal or eBay about the claim. Now I'm out $130+ and desktop memory! Trying to contact eBay and PayPal about it. Help / Advice is greatly appreciated! [UPDATE: 7/20/15] I contacted the BBB about two months after and they happily took my case. Luckily, they managed to get in touch with Paypal (after I had no luck) and got my money back in full (except for those pesky fees that PayPal gladly kept)! I'm just ecstatic that it wasn't a complete loss. BBB, I love you guys!
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