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since ‎Feb-18-2015
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Re: PayPal Smart Connect Synchrony Bank phishing?

by DHT Contributor in About Payments (Archive)
‎Feb-19-2015 09:19 AM
‎Feb-19-2015 09:19 AM
Ashley:   Wow, thanks for quick reply. But it doesn't help.   I took screen shots of all this but I can't figure out how to attach.   On the main screen I get when I log in, there is no place on it to select "PayPal Credit".  It's the modern screen with the blue banner. There is an option to go the Classic Site, which I also tried. No "PayPal Credit" option there either.   I did select the statements, but no account number there.   I can send you screen shots of all of this, if you give me instructions.   I look forward to your reply.     ... View more

PayPal Smart Connect Synchrony Bank phishing?

by DHT Contributor in About Payments (Archive)
‎Feb-18-2015 08:52 AM
‎Feb-18-2015 08:52 AM
My PayPal Smart Connect account is current and has been for months. I received phone calls at my home number supposedly from Synchrony Bank stating my account is past due and to call immediately. When I call, I get a recording that says enter my account number. If I don’t have my account number, please enter my social security number. No where can I find my account number and I’m not going to put enter my social security number when there is a high probability of fraud. I called customer service at PayPal a few weeks ago. After fighting my way through the voicemail system, I finally got a live person. After hearing my story, she said that it was probably fraudulent and I was smart to not enter my social security number. She then said she would connect me to PayPal Smart Connect. After an extended hold period, I was diverted to the same voicemail that I got when I returned the apparent fraudulent calls at home.  So I hung up. Now I get a message from Identity Guard that my credit has been dinged. My account is, and always has been in good standing. I don’t know what to do. For a start, how do get my account number? ... View more
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