PayPal Community

    item was returned as you can see paypal now kindly refund me  as the seller gave fake  return address    RR337748695AU 2014 Import Security Scan Guangzhou 20141126 1511 RR337748695AU 2014 Import Customs Scan Beijing 20141129 0942 RR337748695AU 2014 Import Security Scan Beijing 20141129 1542 RR337748695AU 2014 Unsuccessful delivery Beijing 20141130 164523 ... View more

then this email 3 days later not even waiting the 10 days for the item to get there   before  they closed case on me good one paypal  i have blanked out names for privacy act Dear ......, We have concluded our investigation into the following claim: Seller's Name: ,,,,, Seller's Email: ....... Seller's Transaction ID: 5BJ345459G325930M Transaction Date: 28 Oct 2014 Transaction Amount: -$42.50 AUD Your Transaction ID: 3VE64199UE8246849 Case Number: PP-003-498-058-782 Buyer's Transaction ID: 3VE64199UE8246849   The tracking information you provided was invalid, and we were unable to confirm delivery of the item associated with this claim. As a result, the case is now considered closed and we are unable to process a refund. We encourage you to work directly with the seller to find a resolution. Thank you for your cooperation. Yours sincerely, Protection Services Department ... View more

buyer protection.??? i should get this as its now proved that i sent back the fraudulant package the  seller sent me  ,she gave me either a fake return address or she refused to sign the registered mail i sent her from australia to china  either way its been sent back so paypal under law you have to refund my money now  its not my fault she gave you a fake return address or refused to sign registerd mail  refund my money   i have taken steps  with the authorities and by law you have to refund me    here is a copy of the mail paypal sent me  then went back on their word after i sent item back    Transaction Date: 28 Oct 2014 Transaction Amount: -$42.50 AUD Your Transaction ID: 3VE64199UE8246849 Case Number: PP-003-498-058-782 Buyer's Transaction ID: 3VE64199UE8246849 Thank you for providing the online tracking information for the item being returned. The tracking information has been also sent to the seller. Once delivery of the item is confirmed, a refund will be issued. Thank you for your cooperation. Sincerely, Protection Services Department ... View more

hereis update  Success find: 4 items! item No Year Status Location Destination Date RR337748695AU 2014 Import Security Scan Guangzhou 20141126 1511 RR337748695AU 2014 Import Customs Scan Beijing 20141129 0942 RR337748695AU 2014 Import Security Scan Beijing 20141129 1542 RR337748695AU 2014 Unsuccessful delivery Beijing 20141130 164523 i did send back the item at my own cost its either a fake address or the seller refused to sign for the package  but either way i did my part and i want my refund now paypal its clear the seller is a fraud and please send me back the postage it cost me to send it back to fake address  unbelievable  i think we paypal users should all start class action  it worked for the banks and credit cards  we must all  stick together and state our case i dont know how much more evidence you need paypal i sent  it back its in china now  grrrrrr ... View more

what about  my case  seller sendds a fraud item with tracking number worth 5 cents in 13cm x15cm envelope , when i purchased a queen bed set for $42 , paypal pressures her so she gets time to send out the littel package so she can keep my money and say she sent the item " as she used tracking?? i sent in pics of the package , and changed dispute to not as described , so then i was told to send back the 5 cent package to china at my own cost and provide tracking , so i did that 3 days ago and now i get email sayiong case closed as tracking number wasnt found  wellhere u go it china /au tracking site  its now in china and iam out of pocket $42 plus $15 to post back item  i rang payapal twice last week and they assured me i was going to be refunded  ha ha paypal what a joke  if you bothered to look at the tracking  number i sent you and the websitge you will see the item was returned to china address the fraudulant seller gave you  its a registered mail and has to be signed by her    HERE IS THE CHINA WEBSITE http://track-chinapost.com HERE IS THE TRACKING NUMBER I PROVBIDED YOU WITH 3 DAYS AGO ,RR337748695AU PLEASE TRACK MY RETURN ITEM AT THIS WEBSITE , THE SELLER HAS TO SIGN FOR THE ITEM AS WELL ... View more

that is so wrong ... View more

i was told i would get a refund if i sent back the fake item this seller sent me , after i lodged a case she had no tracking number so after pressure from paypal she send me a tiny 12cm x 15cm letter with a 5 cent plastic necklace inside , so she could provide you with the tracking number that you wanted . but as i purchased a bed set for a queen bed for $42 which would never have fitTed inside the tiny letter , so when i recieved the item , i changed claim to not as described , i sent in photos of the small letter with the item she sent me instead of the sheet set , i was told if i sent the item back with tracking papal would refund me , so i did this at my own expense another $15 tp post it back to china , i sent paypal photos of the australia post reciept for proof , so i was told yes refund will be straight away , i even phoned paypal a few times and spoke to someone about this matter , now tonight i get email saying that the case is closed as the tracking i provided was not found ? i only sent this letter back 3 days ago , i would have liked to be given the time that you gave to the fraudulent seller to provide you with all the info needed to prove her case , but i get 3 days ?not so fair i have found the info you need the traCKING IS ON CHINA TRacking website the tracking numbers i gave you are on there and if you bother to take the time to look you will see that its in china now , i believe someone has not handled my case correctly and tryed to make me out a lyer , when in fact i have sent you photos of the small package she sent me instead of the queen bed set ,it had the tracking clearly on the envelope , i also sent you photo of the australia post reciept that clearly states i sent the item back to her , so you repay me by closing the case without investigation ????? i beg to differ , i want my money returned , i have provided the china website so please put my tracking number in there aND SEE FOR YOURSELF , I WILL BE TAKING THIS FURTHER WITH FAIR TRADING AND ACCC IF I DO NOT GET MY MONEY BACK HERE IS THE CHINA WEBSITE http://track-chinapost.com HERE IS THE TRACKING NUMBER I PROVBIDED YOU WITH 3 DAYS AGO ,RR337748695AU PLEASE TRACK MY RETURN ITEM AT THIS WEBSITE , THE SELLER HAS TO SIGN FOR THE ITEM AS WELL not very happy at all as i have done nothing but be truthful with paypal and this seller gets away with fraud . but i have a similar dispute claim in progress as welll also from china , the seller supplyed a fake tracking number her ebay account has been closed yet its been 4 weeks and paypal still hasnt closeed this case , ??and i get 3 days and case is closed when paypal staff cant follow up a china trackingnumber umbelievable  ... View more