Hi pinkshimmer -
Thank you for reaching out to the community.
I'm sorry to hear about the the trouble you're having with payments from your site. Unfortunately without being able to look at your account we wouldn't be able to say what is causing this to happen. We'd still like to help though!
Please feel free to reach out to us via one of our customer service channels for assistance. You can contact us by phone or email by clicking the "Contact Us" link at the bottom of the PayPal page. You can also reach out to us via Facebook or on Twitter at @AskPayPal for help!
-Susie
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