Dear Deirdre, Thank you very much for this return. Please find below the mai exchange I had with my vendor in May when I noticed the recurring charge (with nothing in return since my computer had been stolen) I sent another email in august when I oticed that itead my account being credited it had been debited again. I sent the refernce but I do not recall ever receiving any answer. Therefore, I would truly appreciate any suggestions for treating this situation. Copy of my e-mail from AUGUST & an e-mail exchange in MAY with the vendor: De : DE ROSE Désirée RSE EPS Envoyé : vendredi 29 août 2014 13:48 À : ___ Objet : TR: Re: Payments Dear Isabelle, I was certain that this had already been taken care of; however I see that I have been having the same debits each month for your product. Thank you in advance for refunding me the amount of 131.39€ (see below). 18.77€ X4 = 75.08€ + 56.31 => 131.39€ Kind regards, Désirée De : Goalzila Support Team Envoyé : jeudi 22 mai 2014 15:59 À : DE ROSE Désirée RSE EPS Objet : Re: Payments Hello Rose, I'm sorry to hear that. Can you kindly provide me with your transaction number and the product that was billed to your account? Thanks, Isabel Sent from my iPhone On 22 May, 2014, at 9:57 pm,______wrote: Dear Isabelle, I would like to make a formal complaint, my computer was stolen a couple months back and I have lost much of my personal data. When checking my PayPal account, I see that I have been paying the sum of 18€77 to Clickbank since I made my trial purchase with you back in January. I don’t even know what this charge corresponds to as far as a link to go to, to consult and use. I was unaware of this recurring charge and do not wish to keep being billed for something I don’t use and uninformed of. I would appreciate your kind understanding for reimbursement of the amount paid. 18.77€ X4 = 75.08€ Kind regards, Désirée DE ROSE
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