PayPal Community

Same problems with me, I won an item in an Ebay auction yesterday and when trying to checkout got the message, sorry this payment option isn't available. here are your options Tried a few times more and got Something went wrong. Please try to check out again. I've had ebay and paypal accounts for years, linked bank accounts, verified and been using pay after delivery since that option became available, Only way I could pay the seller was trying the option to use Visa! Is there a major problem with Ebay or Paypal? ... View more

Hi worriedperson, Sorry that you are still having problems unlinking your paypal and ebay accounts. I posted quite a detailed method of how to do this in my post earlier in this thread entitled "Pay after delivery solved! If you are still having problems following those instructions then perhaps this will help:-   You can disable the streamlined checkout experience while you’re on the last page in checkout at any time. Under the “Pay with” section, click Unlink accounts then select Remove your PayPal and eBay account from the options listed. Your accounts will then be unlinked, and you’ll be able to pay with PayPal just like you used to by logging in to PayPal.   Hope this helps you, please let me know if you get things working   ... View more

SOLVED AT LAST!!!!   At last I have manages to sort out the problem After over an hour on live chat with Ebay customer service and them trying to blame paypal for the problem (which I knew to be untrue as pay after delivery works fine on any website that accepts paypal EXCEPT Ebay) I finally came across the solution. Here is how it worked for me. Simply disable the streamlined checkout process on Ebay. To do this simply go to the checkout, under the "Pay With" section click   "Unlink accounts" (represented by a small chain icon that links your ebay account and paypal account). This unlinks the two accounts during the checkout process, so that when you go to pay for the item in your basket you now have to log into your paypal account using the box that pops up. As long as you have Pay after delivery chosen as your preferred option in your paypal account settings, it now works perfectly. It works, I have just tried it and bought an item off of Ebay using pay after delivery for the first time in weeks!   Hope this helps everyone that's had the same problem as me! ... View more

Hi stee317, Which customer service turned your ebay faster payment booster off, Ebay or Paypal? Is this a setting you can chage as a user or do you have to contact customer services? I have suspected that this was an Ebay issue as I have purchased an item from another site and PAD worked perfectly. If this is the solution customer services are going to be inundated with calls! ... View more

At last this situation has come to light, I really thought I was going crazy because Paypal's customer service is an absolute joke! I have been experiencing the exact same issue as everyone else for 2 weeks now. Checking out and getting the dreaded Unable to use bank account number **** at this time" Yet using my bank account for instant payments. I've used PAD since it began and have never had problems with any payments. On contacting customer services I received an email 24 hrs later in broken english, trying to tell me that this issue was down to Paypal's security policy and worked like a "credit check" at a bank and that Paypal's system for rejecting payments  was a closely guarded secret. Utter rubbish! The next day I called customer services who said they would reset some "settings" on my account and PAD should be available the following day. More utter rubbish, I'm afraid! I called customer service the next day and was told that there currently was an issue with PAD payments and Paypal were working on it but couldn't say when this issue would be resolved. Thats 5 days ago now! I contacted customer services yesterday via Twitter and received yet another excuse, this time I was told that because I had used PAD quite a few times over the last few weeks, paypal's system would need to "catch up" with the direct debits from my bank account and once this had happened, my PAD option would be reinstated. Obviously even more rubbish! My partner has tried using PAD on her account too and it's not working for her either! I was beginning to think that this was an issue between Royal Bank Of Scotland and Paypal because both my partner and I have RBS accounts but it seems to be an even more widespread problem. Why can't Paypal admit that there are ongoing problems? It's highly inconvenient to bid for something or buy it now on Ebay and end up playing PAD roulette at the checkout, as you could end up with a record of non payments because you were unaware that PAD was not working AFTER having bought or made a winning bid! Sorry that so many of us are having problems but glad to know that I am not alone! ... View more