My company is a reputable organization, having maintain it's "in good standing" ranking , since 2011. We are a BBB certified organization that has so far received the BBB "Complaint Free" annual award each year. My company has established, and in most instances continues to maintain, reputable commercial and merchant bank account relationships with JPMorgan Chase Bank; Heartland Payment Solutions; Intuit Merchant Accounts; MindBody Processing; Amercan Express Services; and TransFirst. Recently my company conducted a transaction using eBay and PayPal. PayPal subsequently elected to withholding distribution of sale funds for several weeks. This is insulting, demeaning and baseless. My Company’s client has paid for equipment that was scheduled to be “picked-up” within days of the transaction date. PayPal's actions suggest to my client, among others, that my company is not to be trusted. Pay Pal should have done its homework. My Company currently processes 250 or more transactions each month, typically totaling more than $30,000, on behalf of 250 or more unique clients. This was the first, and last time we will be using eBay and/or PayPal. Holding on to other's funds without grounds amounts to theft, nothing less. Perhaps this practice needs to be brought to the attention of the various state's attorneys.
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