i bought a laptop on eBay. asked about direct payment to his paypal account, he accepted it. item price was $644.88 and shipping cost to Rep. of Moldova (where item needed to be sent) - $100. i asked him about the insurance cost, he answered total amount is $745 including shipping insurance. i sent him the payment. when the package arrived to Moldova, i received a call from the post office, staff representative told me that a package arrived for me, but when it was checked by Local Customs the content appeared to be missing. The laptop was stolen during transit. When i contacted the seller, he said that the package was not insured because i didn't pay $7. when i asked how was it possible not to insure the package when he told me by himself that insurance is included in the amount i sent him? he couldn't answer this question. in his last email he said: i don't have the laptop what can i do? seems like he doesn't understand that i don't have it either, the package was sent back to him with Customs Act, or he is just a person who cares only about his own problems. he got my money and he's happy. now it's almost 2 months since i try to get my money back. the seller doesn't even reply to my emails anymore. PayPal denied my claim, because by their Policy they are not responsible for item loss or damages, this is Postal Service's responsibility and seller has to work the things out by himself. help me with an advice who can. thanks
... View more
