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since ‎Feb-25-2010
Ted_Maul
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Re: PayPal pending payment

by Ted_Maul Contributor in eBay and PayPal (Archive)
‎Feb-26-2010 10:17 AM
‎Feb-26-2010 10:17 AM
Dear Amanda   After visiting your link https://www.paypal.com/paymentholds. I am even more confused as I satisfy ALL, every single one, of the necessary criteria including the patronising bits about processing orders right away and communicating. How else do you think I have 100% feedback?   Can you therefore please tell me why I have had and currently have payments pending?     ... View more

Re: PayPal pending payment

by Ted_Maul Contributor in eBay and PayPal (Archive)
‎Feb-26-2010 09:45 AM
5 Kudos
‎Feb-26-2010 09:45 AM
5 Kudos
Dear Amanda   You're kind of missing the point and not answering the questions. I know I can get the money before 21 days. Thank the Lord I can. But it's not as straight forward as you think it is. Especially when you are playing with money that sellers, and I'm going out on a limb here, need.   Plus. Buyers don't know about this rule, they get hassled by sellers and sellers get left high and dry whilst Paypal sits on their money.   Example: The first time this happened to me I sold a reasonably priced item specifically to have money for Christmas. The item was delivered before Christmas day however the buyer had know idea about the payment pending rule and (although was perfectly happy with the item especially as I had busted a gut to get it to her before Christmas day) didn't leave + feedback immediately.   Am not sure how you can say it gives Buyers confidence when they don't even know about it.   I then had to send emails to her to ask for + feedback. She didn't understand what I was going on about as the funds had left her account and ignored my emails. Where's the sellers' protection? Waiting 21days?. I had to send three emails (almost harassing, which is not a good way to get +feedback) asking if she was happy and if she could be kind enough to leave feedback if she was to release the funds. This concluded about two weeks into January.   I didn't get the money I needed for Christmas which in turn meant direct debits being missed and me incurring bank charges after I had provided a perfect transaction, made extra special effort to deliver an item before Christmas. So in short  what reward did I get for using Paypal to make a, as you put it, "successful transaction"? £90/$140 charges from my bank, more than halving the value of my sale. Paypal however got their fees and sat on the buyer's/seller's money for nearly three weeks for a more than perfect transaction. How is that a  "successful transaction" or "helps to manage costs effectively for everyone"?   My long winded point being it isn't as smooth-and-rosy-and-everybody's-happy as you think.  Buyers aren't always able to leave immediate + feedback. Not all buyers know their money is being held. Seller's could have perfectly legitimate reasons that may cause the buyer (not all buyers are perfect you know) to not leave positive feedback so the 21 day rule kicks in.  I have had to email my most recent buyer to tell them I can't mail until I get their money or other funds. They agreed that had I specified up front not to bother with Paypal they would have been perfectly happy to do a bank transfer direct to me,BEFORE they received the item.  Cheers       ... View more

Re: PayPal pending payment

by Ted_Maul Contributor in eBay and PayPal (Archive)
‎Feb-25-2010 02:31 AM
12 Kudos
‎Feb-25-2010 02:31 AM
12 Kudos
100% agree with the post above. I'm fuming. I have just suffered the same problem. When selling my much loved record player. The reason I sold it is because I need the money, which will include absorbing the cost of packaging a large item and sending securely - which the buyer has paid for. Paypal has the money I need to fulfil the sale. I use ebay to sell items so I can make money that I need relatively urgently not just for the fun of it. This pathetic policy is probably going to jeopardise the sale as I haven't the funds to post the item. I have 100% feedback on items that are now covered by this outrageous policy. Cynics may say you're more interested in sitting on a pot of money for longer to earn those extra millions in interest than the welfare of buyers. As scocrcoach17 says isn't what your insurance is for?   I'm seriously considering not using paypal for my forthcoming sales (all of which will suffer from the same problem) and arranging direct payment from buyers into my account. Which is quite easy to do with internet banking these days. In fact I may get the buyer to cancel his payment.   I too would like to formally request to hear from Payapl and to answer my and socrcoach17's questions. ... View more
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