PayPal Community

Okay, so I sold something for $240. PayPal takes a $7.26 fee. All fine. So then the person wants a full refund (never mind the reason—doesn't matter), and I say fine. I issue a full refund. So PayPal refunds the $240 and reimburses me $6.96. Now, I realize that it's $6.96 because of the 30-cent refund processing charge.  ($7.26 – 30 cents = $6.96.) Fine.   But, now, here's where it gets confusing. After all this, it says I have a negative balance of 30 cents. In order to rectify it, I paid 30 cents from my credit card so my balance would go to zero immediately.   Now, math has never been my forte, but it seems like I was charged 30 cents TWICE, once when I was refunded the fee less 30 cents, and again when I gave PayPal 30 cents from my credit card to rectify the negative-30-cent balance.   As I wrote in the subject line, a mistake on PayPal's part—or something I'm not understanding?   P.S. I hope the buyer was refunded the full $240 and didn't have to pay fees on her end.   Can ANYONE shed any light on this?   Thank you!   Laura ... View more

Hi, there!   Bought a cover for a guitar amp a few days ago. Paid through PayPal. I apologize if this has been asked/answered before, but can someone please explain why the total (about $80) was put on my Visa card (backup source), rather than PayPal taking the money from my banking account (as it's always done in the past)? Oh, and I should add that my checking account balance at the time is WAY more than enough to cover the fee.   Thank you!     ... View more