PayPal Community

Yes Pay Pal is full of bugs sadly 😞    I guess you tend to get what you pay for (well, it's far cheaper than my standard bank anyhow!).   Apologies if I sounded grumpy above - it's apparently been one looong day.   Hope they fix this incrediblely obvious bug soon!   ... View more

I am talking about a work around which most certainly worked.   I'm not making this stuff up and if my creating an account on here especially to comment on this and then stopping back to mention how I worked around the problem it isn't helpful to you, I'm sorry but that's frankly not my problem.   I was upgrading to a business account. So maybe you don't see the same flow with whatever state your account is currently in.   I could "edit" independantly of the "Upgrade" option.   If you can't sort it out from the Edit button - it's broken in some way that I didn't trip across and you'll have to wait for them to fix it.   I assume you raised a support ticket for it (as I did) since I don't expect them to be scanning the forums.   Good luck with it. ... View more

Work Around Until This Is Fixed:    This was mentioned above but maybe not as clearly as needed (for me anyway):   Instead of hitting the Upgrade button, I hit the Edit button. Entering the DOB there, got it accepted.   Except... even though it showed it on the confirm screen, it still wasn't prefilled when I went to the Upgrade option.   So I went to Edit again, and filled it in again...   And this time when I hit Upgrade it was prefilled! 🙂     Hope that helps others until the manage to do a release where they've actually tested a fix for this... ... View more

And... the same problem today. Cannot believe this hasn't been fixed as a priority. There must be hundreds of people who have been unable to update their account details!   ... View more