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since ‎Jan-04-2014
Ascender
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Re: I Want My Money!

by Ascender Contributor in Adding and withdrawing money
‎Jan-04-2014 07:41 AM
‎Jan-04-2014 07:41 AM
I spoke with someone about this today and they've said that if the transfer is pending, its for security reasons. The transaction has been flagged as suspicious by their automatic process which then means it will take 72 hours to complete this process before the actual transfer is initiated. ... View more

Re: Withdrawal Pending

by Ascender Contributor in Adding and withdrawing money
‎Jan-04-2014 07:25 AM
1 Kudo
‎Jan-04-2014 07:25 AM
1 Kudo
Its frustrating because no matter what amount I want to withdraw from my account, each transfer now goes to "pending review" which is an automatic 72 hours block on the funds leaving PayPal. According to their helpline this is because something about the transfer is suspicious - the amount, my account behaviour, perhaps I've done it from a different device or IP address from previous times. But this is an automatic process being initiatde by PayPal over which they have no control apparently. They can't stop it happening, they can't advise why its identified a transaction as being peculiar and they can't fast-track it.   On top of this, I then have to wait for the actual transfer itself to be made.   I understand the automatic algorithms that are in place with suspicious debit or credit card transactions by banks which can block transactions. With these, you can phone up, explain its a mistake and you're free to continue.   But PayPal appear to be punishing honest users of the service by holding on to our funds with arbitrary security procedures for the sake of it. WIth all the extra levels of security and account verification, notifcation etc in place, what's the point of then putting this in place as well? I thought the whole point of PayPal was that it was supposed to be quick & easy, but as with eBay in recent years, it only seems to be quick and easy when it comes to taking fees from users. Anything else can be a chore at best. ... View more
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