I can understand some of the buyers problems but as a seller I look at it from a different prospective. Yea, if you order an orange and get an apple then that is significantly not as described. If you are buying a used product you should expect a used product. I am in a unique position to speak for the sellers on this problem. I build handmade saddles and ship them worldwide. Buyers can save hundreds to thousands on saddles that I build and sell. Saddles cost anywhere from 25.00-300.00 to ship. Handmade products by nature are generally one of a kind and vary from build to build. Every person has their own idea of quality for the price. And we all know that some folks wouldn't be happy if you hung them with a new rope. I have had customers take my product and pull it apart, breaking parts of it, and them claim that because it didn't seem to be exactly what they ordered (when in fact it was exactly what they paid for) they claim that it is Significantly Not as Described. Then according to this thread I should pay return shipping for the saddle that now has to be fixed and also pay to repair the item they destroyed. Who stands up for sellers like me who make great products at low prices and then once in a while gets a customer who is a "nice un". I think we need something like Angies list for buyers. I am sure if they do it to one they will do it to others.
... View more
