Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le forum de Communauté ne sera plus disponible à partir du 30 Juin 2025. Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Nov-07-2013
stumped_one
stumped_one Contributor
Contributor
1
Post
0
Kudos
0
Solutions
Active
The Return
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Your 5th PayPal Anniversary
View all
Latest Contributions by stumped_one
  • Topics stumped_one has Participated In
  • Latest Contributions by stumped_one

Purchased item returned by courier service

by stumped_one Contributor in Disputes and Limitations Archives
‎Mar-26-2021 02:47 PM
‎Mar-26-2021 02:47 PM
Hi, On last monday 22th I got a notification (of arriving and successful delivery) in the DHL tracking website for my package with tracking number xxxxxxxxxxxxx which I haven't received at all. Then, according to the strange latest tracking status (out for delivery and reception showing both the same time, hour and minutes), I contacted the sender through eBay messages to see I he could help me to understand what was all about the meaning of the status. Next day, given that he didn't respond to my messages, I contacted DHL support for an explanation on this delivery issue, and just today I received a confirmation that my package has been returned to the sender (and that he will be informed about the reasons of the return upon delivery). Thing is, two days ago I opened a case on PayPal about this issue PP-D-xxxxxxxxx and my question is, how should I proceed now? Should I wait the seller's response first (who hasn't replied to any of my messages yet) and continue with the open case? ... View more
Labels:
  • Labels:
  • Disputes
  • Fraud
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros