There were a lot of similar topics but none quite the same as my issue. I sold an item on ebay. The $$ were added to my paypal account so I shipped it. I transferred my funds to my normal bank account as I normally do. I look today and it shows "cancelled - Issue Refund" for that transaction status on Paypal. Never got any email from the buyer, it seems getting communication from people on eBay is non-existant nowadays. Never got notified from paypal that I owe anyone a refund. Is this a normal situation or some sort of scam for the buyer to get his money back? I emailed the buyer again, and Paypal. Is there any more I need to do? Or wait for replies from either? I will not refund anything without my product back, you don't walk into a store and ask for money back without what you bought as well in hand. Oh, and top of all that, there is no official 'dispute' in the reslution center, yet it has a box to issue a refund and tells me i have up to 60 days to do so. Thanks Tom EDIT: it seems the UPS status was shown as 'cancelled' even though I view the tracking number and it clearly says "received by" and the buyer's name. Maybe when i entered the tracking number in on ebay it defaulted the status to cancelled?
... View more
