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since ‎Sep-23-2013
Casztiel
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Re: Cannot Link Debit Card Because Spouse Has PayP...

by Casztiel Contributor in About Settings (Archive)
‎Sep-23-2013 03:46 AM
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‎Sep-23-2013 03:46 AM
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If you and your wife have different card numbers you should have no problem adding your card even if they are linked back to the same account. I've heard this question a lot and it's normally just because of confusion about whether the bank account number or the card number was added.   Ask your wife to log in to her PayPal account. Go to the Profile tab and then click on 'Credit/Debit Cards'. It will show a list of all the cards on her account with the last 4 digits. Check to see which cards she has added.   Then log in to your account and do the same. Check what cards you have added and then try to add your own card. There's an 'Add Card' button on the 'Credit/Debit Cards' page. If you get an error saying your card is already used on a PayPal account and you can see that it is NOT on your wife's account, there may be a record of your card somewhere else in the system on an old account you may not realise was created. (Sometimes on merchant's website you can go through Checkout and a PayPal account is created with your detailsand it is not entirely obvious that has happened). If you do get the error that the card is already added, call PayPal Customer Service and give them your card number. They can run a check in the system and help you find out what account the card is registered to and maybe even help you remove it and add it to your current account. I hope this helps 🙂 C. ... View more
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