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since ‎Sep-22-2013
Country: United Kingdom
Type: Business
volatile2010
volatile2010 Contributor
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Latest Contributions by volatile2010
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Unauthorized login

by volatile2010 Contributor in About Protections
‎Dec-29-2017 01:28 PM
‎Dec-29-2017 01:28 PM
Hi,   I had a message pop up when logging into PayPal today telling me that someone logged into my account from Manchester UK and that this seemed suspicious. It most definitely was suspicious, no one should be logging into the account but me, from my desk. No one else has access to my password and no one else should be able to access the account from anywhere at any time. There was no more information about this. I would assume that if it was deemed suspicious at the time they couldn't make any changes to the account? But I don't know, because none of that information seems to be available. I don't know if this was supposed to warn me of an attempt to gain access, or if someone did. I don't know if this person changed anything in my account. I don't know how anyone could have gotten my password, unless they have somehow hacked my browser (Firefox). I never click on anything in an email, so phishing would be pointless.   It's annoying because it seems as though the warning only has one purpose, and that's to scare the user. No information, no remedies, no one to contact about it...   Has anyone had anything similar happen? How did you find out more about this? Does anyone know if there's any utility I can use within PayPal to monitor access and make sure no one but me is accessing the account? Basically, no one but me should be accessing it from anywhere but my desk, I would love a way to ensure this but I can't find any utility to achieve that.   Many thanks for any help anyone can offer. ... View more

Re: Selling adult material - Paypal policies

by volatile2010 Contributor in Selling on your website
‎Sep-26-2013 09:08 AM
1 Kudo
‎Sep-26-2013 09:08 AM
1 Kudo
Thank you for your response.   I emailed several days ago asking specifically what the policy is regarding the sale of adult DVD's, and as yet I have had no reply.   Why is this such an impossible thing? It's a very easy question that a company like this should be able to answer immediately and without all this fuss.   For such a large company, PayPal often astounds me with their complete ineptitude when it comes to asnwering simple questions. ... View more

Re: Selling adult material - Paypal policies

by volatile2010 Contributor in Selling on your website
‎Sep-22-2013 07:27 AM
3 Kudos
‎Sep-22-2013 07:27 AM
3 Kudos
Paula,   I have seen several questions like this on PayPal after seeking information myself on the change of policy over the sale of adult DVD's, but you keep referring people to the Acceptable Use policy when it doesn't actually help at all.   The policy is extremely vague and doesn't tell us what we need to know. PayPal needs to produce a list of products or categories of products that it will not accept, and simply update this as and when position changes.   It would be great if you could urge senior people at PayPal to look into this obvious problem. It's been like this for more than five years now and it needs to be clarified so that retailers like me are not having to email someone and wait three days for a response to a simple question.   Thanks! ... View more
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