From a previous post: "PayPal certainly does not approve of the practice of stringing along a buyer to wait out the dispute timeframe. If you find yourself a victim of this practice, you can file the dispute anyway outside of the timeframe by calling PayPal Customer Solutions. " I don't think that this is true. I bought $1000 worth of fraudulent merchandise online. Due to the amount of time that corresponse with eBay took, as well as with the seller, I didn't find out that the software was counterfiet until very close to the 45 day mark. I escalated the dispute on the 46th day after payment, and at that point it was automatically closed (with the reason: "Paypal buyer protection does not cover fraudulent software"). After that I looked into the Paypal buyer protection, and it did in fact say that it was covered, but they basically just ignored the email requests that I made to review it after that. For the amount of money that these guys make off of us (basically 3% of all transactions), you'd think they'd have better customer service (not to mention that it's absurd that they charge $.40/min to call them, come on, no toll free number?!)
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