hi, basicaly i brought a console from ebay and once the item was posted i contacted the seller asking for the tracking info i sent 2 messages over 3 days and no reply so i opened a paypal dispute because i thought seeing as the seller isnt responding he isnt genuine. once i opend the case 10 mins later the buyer responded with the tracking information so i then closed the paypal case. the item arrived today and it was in very poor and disgusting condition nothing as described so again i went to open a paypal and ebay dispute but i cannot i rang up paypal and they said i cannot open a case for a refund because i previously had a case. so now im pretty much stuck with a £250 console which is nothing as described is there anything i can do about this? i have messaged the seller but i doubt i am going to get a reply
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