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sharonruscelli · ‎Feb-08-2017

I recently purchased an item on ebay and paid with pay after delivery the payment is due to be took out of my bank account on the 11th, I need to return the item to the seller so what will happen with the payment paypal are going to take from me? Will it get put on hold until the seller confirms they have received the item or will paypal still take the money from my account? Thanks

sharonruscelli · ‎Jan-27-2016

ok thanks if it comes to that i will. the seller has decided to listen to me and is going to downgrade from windows 10 to windows 8 after me givig instructions but you would think someone who repairs and sells computers for a living would know how to do this. if i open the case and loose will the seller have to return the laptop?

sharonruscelli · ‎Jan-27-2016

i recently purchased a laptop from a seller on ebay i recieved the laptop all fine in working condition. after about 3-4days of using it i noticed every now and then the screen would flicker black for about 1-2 seconds. i contacted the seller they said i can return the laptop for a refund i sent the laptop back in perfect condition and they recieved it today saying they are not going to refund me because the screen doesnt flicker and that i have updated the laptop from windows 8 to windows 10. on the listing the seller has said they can update to windows 10 if the buyer wants it. so i have no idea why they are making it out as windows 10 is a big problem. i cannot open a ebay case yet because the return item thing is still open and i dont think it can be closed until the seller does it which they wont after asking 2 times. i have said i will open a paypal case to get my money back but they have said i will 100% loose the case so i have no idea what to do as they now have a laptop i have paid for.

sharonruscelli · ‎Aug-10-2015

hi, thanks i pretty much had the same reply from a member on the ebay forums if i dont get a answer from the seller i think i will have to do that. thanks

sharonruscelli · ‎Aug-10-2015

hi, basicaly i brought a console from ebay and once the item was posted i contacted the seller asking for the tracking info i sent 2 messages over 3 days and no reply so i opened a paypal dispute because i thought seeing as the seller isnt responding he isnt genuine. once i opend the case 10 mins later the buyer responded with the tracking information so i then closed the paypal case. the item arrived today and it was in very poor and disgusting condition nothing as described so again i went to open a paypal and ebay dispute but i cannot i rang up paypal and they said i cannot open a case for a refund because i previously had a case. so now im pretty much stuck with a £250 console which is nothing as described is there anything i can do about this? i have messaged the seller but i doubt i am going to get a reply

sharonruscelli · ‎Sep-11-2013

basicaly i brought a item from ebay it broke i told the seller and they told me to return item for a refund so i did i had a message today from ebay and the seller saying it has been refunded i checked my paypal and igot this but the money has not yet gone in to my bank account and is not in my paypal account how long does it usualy take 11 Sep 2013 Refund Completed Details £17.97 GBP 11 Sep 2013 Credit to Credit Card Completed Details -£17.97 GBP

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how long for refund money to goin my account