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since ‎Sep-02-2013
Country: Australia
Type: Business
Lakshmana
Lakshmana Contributor
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Latest Contributions by Lakshmana
  • Topics Lakshmana has Participated In
  • Latest Contributions by Lakshmana

How to upload company logo to display in payment p...

by Lakshmana Contributor in About Business
‎Dec-03-2017 04:51 PM
1 Kudo
‎Dec-03-2017 04:51 PM
1 Kudo
Hi there, (Using PayPal Website Standard Payments 'add to cart' buttons on my website) A few years ago I had uploaded my company logo through the PayPal account settings to display during checkout. (or provided the secure link) Now I see in the cart the logo is not displaying but it is displayng on the checkout page. Is this normal? I thought it should also appear in the cart? Can I fix this? Do i need to upload a different size logo now that the website standard payments cart and checkout is mobile optimized? Also now I cant find the setting to change this in my account settings anymore, has it been removed? I can't find this setting when looking in > my profile > selling tools Thanks for your help, Anthony ... View more

Re: PayPal Standard cart/checkout automatically ad...

by Lakshmana Contributor in PayPal Payments Standard
‎Mar-15-2017 02:57 AM
‎Mar-15-2017 02:57 AM
Thanks Ciaran. ... View more

Re: PayPal Standard cart/checkout automatically ad...

by Lakshmana Contributor in PayPal Payments Standard
‎Mar-12-2017 05:36 PM
‎Mar-12-2017 05:36 PM
Thanks Ciaran,   I have sent you a PM with the link and instructions how to reproduce the +1 in cart.   Example: Add any item to cart then go to checkout. Then use the browser back button to go back from the checkout to the cart. The cart automatically adds +1 of the item in cart. (when going back from checkout to cart) Actually I had mentioned this in a post last December and you had replied: "I was able to reproduce the item quantity incrementing so will get a bug opened on this and let you know once resolved." But still this issue is not resolved. Thanks for looking into it, Anthony ... View more

PayPal Standard cart/checkout automatically adds +...

by Lakshmana Contributor in PayPal Payments Standard
‎Feb-28-2017 05:52 PM
‎Feb-28-2017 05:52 PM
Hi there, I have a problem with PayPal Standard cart/ checkout on my site. Example: A customer adds an item to cart then goes to checkout. Then they use the browser back button to go back from the checkout to the cart. (Perhaps to check or ammend their order) (I know customers shouldnt use the backbutton from checkout, but as its a normal function of web browsers and it works, they do it.) Then the cart automatically adds +1 of the item in cart. (when going back from checkout to cart) If the customer is careful and checks their order during checkout they can see this and then sometimes they contact me to tell of the problem that the cart keeps adding +1. But some customers are not expecting a problem so just go through checkout without scrutinizing the details and only realize what has happened later. I suppose we also lose some orders from customers who experience this and then decide not to buy or contact us about it. So the problem is, cart adds +1 when customer uses the back button to go from checkout back to cart. This is what happened when I tested it myself and customers have confirmed this. I guess this will happen in any PP standard integration as its not related to something directly on my website. Only from the PP standard hosted checkout and cart. This only started happening in about November 2016, which was just after the PP standard checkout experience was upgraded for my account. (Mostly a greatly appreciated upgrade) Before that I never had this problem in 6 years using PP standard on my site, now its almost a weekly occurance. Thanks for help and hopefully forwarding this to be fixed. Anthony ... View more

Re: Item quantity in PP Standard cart increasing b...

by Lakshmana Contributor in PayPal Payments Standard
‎Nov-29-2016 08:50 PM
‎Nov-29-2016 08:50 PM
Is there a way to add the optional 'giftwrapping' and 'note to seller' during checkout and not on product pages with each individual button? ... View more

Re: Item quantity in PP Standard cart increasing b...

by Lakshmana Contributor in PayPal Payments Standard
‎Nov-29-2016 04:15 AM
‎Nov-29-2016 04:15 AM
Thanks for lodging the bug Ciaran. Ah ok, wish Paypal had mentioned about the deprecation to PP standard users.. Perhaps they only mention it on developer docs, but I suppose at least the note to seller affects many people as its highly useful and many customers used, at least in my case. Can you please point me in the right direction for documents on how to --> "For giftwrapping, use a checkbox to set a line item for this as an alternative instead, or you can pass the giftwrap choice in the "custom" variable as well.    Likewise for the "note" field, however you can use the OS/ON variables to pass the custom data." Thanks alot for this! P.s. Is there a place to read about what all the changes to the WPS checkout are? (incase theres something else I dont know about). ... View more

Re: Item quantity in PP Standard cart increasing b...

by Lakshmana Contributor in PayPal Payments Standard
‎Nov-28-2016 04:56 PM
‎Nov-28-2016 04:56 PM
Hi Ciaran,   Yes right, using the PayPal WPS shopping cart. Heres a link to my site. http://www.windchimesaustralia.com.au/japanese-wind-chimes.php   I experimented a bit more and could get it to always add +1 to the last item in cart. Steps: Add any item to the cart. Then go to checkout. Then from checkout click back button to return to cart, then it automatically adds +1 to the quantity of the last item in the cart. Im not sure if this is what happened to my customers but its a possibility that they go backwards and forwards a bit before committing to buy. (Cant stop people using the back button sometimes.) Also youll see on mobile phone that in the cart in the order summary at the top it can be a bit messed up. Overlay the reveals cart contents is semi transparent after opening and closing it. -- Also I noticed that in the checkout there is no longer an option to leave a 'Note for seller', or giftwrapping option. I have note to seller and  giftwrap selected in my account options and at the moment the giftwrap cost is set to $0.00 and this always worked till now. I tested this on Windows PC, latest Firefox and also Samsung Galaxy S3 phone. Thanks for checking, Anthony ... View more

Item quantity in PP Standard cart increasing by it...

by Lakshmana Contributor in PayPal Payments Standard
‎Nov-27-2016 07:58 PM
‎Nov-27-2016 07:58 PM
Hi There, Since yesterday (27/11/2106) I've had 3 customers wanting to purchase a single item and the cart is automatically increasing the quantity of that item. I had to refund 2 customers because of this and another saw it in time so I took her order over the phone. The other two said they couldnt see the quantity or total during checkout so they were unaware of what was going on till after they had paid. This has never happened before and the buttons have been in place for some years without changing them. It happened on 3 different items, and the customers were on different devices, Mac laptop, iphone 5 and I think the other was a tablet. I did go into the cart myself to check it out on my Samsung Galaxy S3 and i actually saw the quantity changing by itself! Also where you can see the order details did look a bit messed up so could see why people could have problems and not see what was in the cart. The new PP standard cart is looking great but perhaps some small bugs? Any advice or forwarding this on to get resolved appreciated! Anthony ... View more

Re: Update your PayPal buttons before 18 January 2...

by Lakshmana Contributor in PayPal Payments Standard
‎Nov-11-2016 03:22 PM
‎Nov-11-2016 03:22 PM
Hi Ciaran,   Thanks for the clarification. Yes I had been going through all the buttons on my site and found some that were bringing up the old cart. I found the way to resolve it. They were the only buttons i had set up track inventory for. When i turned off track inventory in paypal button manager the new cart comes up when i click add to cart.   Not sure why that would cause a problem but turning it off solved it. Perhaps a bug? I suppose PayPal would still want to support inventory tracking.. Let me know if you have any more info on that. Cheers, Anthony   ... View more

Update your PayPal buttons before 29th March 2017....

by Lakshmana Contributor in PayPal Payments Standard
‎Nov-11-2016 04:45 AM
‎Nov-11-2016 04:45 AM
  ================================   Updating thread title to reflect the new date of March 29th.   Please note that we have extended the go live date for this until March 29th. Any questions related to updating the buttons and HTML basics related to this upgrade please post here.   ================================       HI, I received this email from PayPal.. Update your PayPal buttons before 18 January 2017 In January, we'll be upgrading the PayPal integration you're using, Website Payments Standard, to: Let your customers check out in a click with One Touch™ Ensure your checkout is always mobile-optimised Deliver a simpler checkout design that’s consistent across desktop and mobile To ensure you can continue to process payments once these upgrades have taken place, please update your PayPal buttons by 18 January 2017. What do you need to do? We’ve identified problems with at least one of your PayPal buttons so please check all your existing buttons for invalid or incorrect data. -- I've been testing my buttons to see if theres a problem, so far all working (still many to go) If PayPal has identified a problem cant they also mention where and what it is since they discovered it? I see the PayPal documentation but so far I cant see my mistake.. Any help or advice on this most welcome.. i.e further info on this email and how to troubleshoot this.. Anthony ... View more
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