So basically, I sold some digital goods. FIFA coins to be exact. I received the money. Followed through with the transaction last night. Everything was fine. Buyer sent me ebay messages comfirming he received the goods and was happy. Then today I get a message from Paypal saying the transaction was in disrepute from the buyer who claimed it was made unauthorised. I phoned Paypal. The girl was helpful, she said they would investigate it, because after the paypal email I received an ebay message from a different seller informing me that the same buyer has pulled the sam stunt with him today over the same goods. The paypal agent said I should keep checking my emails to keep up to date with the dispute. She firmly said, that it was the worst case scenario that the money would be reversed back to him, especially if he's pulled the same stunt with another seller. Well, worst case scenario happened. Not 20mins after concluding the phone call, Paypal found the dispute in favour of him. For whatever reason. He didnt even provide an actual postage/billing address for Paypal or Ebay. I know, I should have saw the red flag. But with it being digital, I didnt look at his postage address. But it also begs the question why ebay and paypal allowed the buyer to provide an address in the form of: Mr Random (not actual name) z\xcxvc essex Nottinghamshire OX7 5Ys United Kingdom (actual address though) So now I'm £100 down. and I'm pretty sure the other seller is now £130 down seeing as its the exact same scenario. I find it quite pathetic that Paypal found in his favour purely because it was digital goods and they dont cover it. Ignoring all the facts I provided and the red flags waving all around him. Anyone have any advice of what my next step should be?
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