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since ‎May-16-2013
nicolemariex03
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Re: Current Bill Me Later reviews??

by nicolemariex03 Member in My Feedback for PayPal (Archive)
‎May-16-2013 02:25 PM
‎May-16-2013 02:25 PM
I must say I have had a great experience with Bill Me Later and have recommended this service to everyone I know. I did have difficulty at the beginning making my very first payment because I mailed in a money order and it took 8 days to actually post to my account so I received a $25 late payment. I called customer service, let them know my situation that I was unaware it took that long for my payment to process, and they simply waived the late fee! I now know for future reference to mail in my payment at least a week before the due date to ensure it gets there on time, no big deal. Besides that first stumble at the beginning I have been very pleased with this service and Im actually quite suprised there are so many negative reviews. If you spend the time to thoroughly read through the terms and agreement you will have a better understanding of the service, that is what the terms are there for but many people skip through reading those. I actually read the terms and have never had any problems with Bill Me Later. All my purchases with this service have been successful, quick, and very easy! As far as the comment about Bill Me Later "not offering protection like a normal credit card company would" you DO have the buyer protection with Paypal. I purchased a $200 Juicy Couture diaper bag with Bill Me Later that never showed up, I called customer service and disputed it, Bill Me Later refunded the $200 back to my credit line and I was good to go! Also they went above and beyond protecting me from any potentional fraud situations, recently I made a $250 purchase at Champs that consisted of all mens items for my boyfriend, Bill Me Later recognized I was a female purchasing all mens items so the purchase was unauthorized and flagged as being a  suspicious purchase; when i called Bill Me Later customer service they told me they unauthorized it because for my safety because they wanted to make sure it was indeed ME making that purchase of all those mens items and that my account didnt get hacked by someone. I reassured the customer service agent that it was me just purchasing some items for my boyfriend and they immediately authorized it and I was able to finish the transaction! So even though I was suprised by that, I appreciated Bill Me Later going out of their way to make sure it was actually me making that large purchase on items that typically a female would not buy. So this is just a little insight about my experience with Bill Me Later. I will continue to use them for as long as I can and I would definitely recommend this service to anyone!     (Also to the person who posted above me, it says in the terms that they only bill you elecronically rather than by mail. Its not something you can or cant authorize, that is just how it is! Please people always always read the terms prior to signing up for anything! It will save you a lot of time and frustration trust me!) ... View more
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