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since ‎May-05-2013
Simonslw
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Re: Unauthorised Transaction Claims question

by Simonslw Contributor in Selling on eBay
‎Aug-10-2015 11:17 AM
‎Aug-10-2015 11:17 AM
Thanks for the quick reply, the only thing im not sure about is that the phone went to the address registered with the buyer, so if this is genuinely an unauthorised transaction, why would they be keeping it in the first place. Plus if they have recieved the item in this way where they havent actually paid anything themselves, surely the item still legally belongs to me? Its just extremely suspicious how they opened a case nearly instantly as soon as i confirmed shipment.   As i said the only reason im asking this is because i dont see why someone should benefit from a free mobile phone. ... View more

Unauthorised Transaction Claims question

by Simonslw Contributor in Selling on eBay
‎Aug-10-2015 11:06 AM
‎Aug-10-2015 11:06 AM
Hi   I have recently sold a mobile phone on ebay, i sent the item and within an hour of me informing the buyer it was sent an unauthorised transaction claim was opened. Luckily i was covered by seller protection and i have since recieved the money from paypal, but also the buyer got their money back.   My question is, considering we have both had our money, who does the item now belong to? Surely it is still me as the buyer hasnt actually paid anything for it and why would he be keeping it if its apparantly an unorthorised transaction?   I just need to know where i stand before i take it further and get the phone blocked. I am by no means being greedy, I have had my money back but i do not see why someone should benefit from a free phone, id rather it destroyed than someone getting it for free.   Any advice would be apreciated. ... View more
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