From the FAQs: There are 2 ways you can contact the PayPal Credit Service Center for information about your PayPal Smart Connect account. You can: Call 866-571-3012 (Monday-Saturday 4:00 AM to 10:00 PM, Sunday 7:00 AM to 7:00 PM Pacific time) - OR - Write to: PayPal Smart Connect P.O. Box 981064 El Paso, TX 79998-1064 Here are some tips for contacting the PayPal Credit Service Center: When you call, you should press 1 for your PayPal Smart Connect account. If you don’t have your PayPal Smart Connect account number on hand, say "I don’t have it," follow the prompts, and respond accordingly. When contacting PayPal Credit Service by phone, we won’t ask you for your PayPal password, email address, or any financial information you’ve registered to your PayPal account.
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