Hi Can someone please explain why I keep suffering the "pending refund"? I never used to have this problem via ebay or other merchants, however over the last 6 months it happens EVERY time. I paid for an item on 22nd march, the direct debit left my account on the 26th march. Item arrived & was not as described so I opened a case via ebay on 28th March. I waited until after the bank hol to return item (at seller's request). The seller has received the item back and refunded the money back today via paypal. However this refund is now pending until 12th april.....WHY???? There is no danger that my original transaction will be returned as it would have done so before the end of march. Why do I have to wait another 6 days for my money to hit paypal (then another 7 days for it to hit my bank account??) This is almost a month to receive my money back, totally not on - especially when I had to pay to send item back recorded delivery at my own cost..... I'm now £2 out of pocket permanently and £26 out of pocket for a month due to a seller sending shoddy imitation goods!! It's not like I'm in the habit of having my payments to paypal declined, there is no reason for them to hold on to my money so long. Yet my partner recently sent an item back to an ebay seller, who refunded on receipt of the return - it cleared into his paypal account instantly, no "pending" issues, it just makes no sense???!! Please can someone enlighten me why this has happened? Is it a seller issue or something? Thanks
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