I ordered a CD from Sony MyPlayDirect, I got to the point of the transaction where I was asked to use paypal to pay, which I did, that all worked as usual, then I got returned to the MyPlayDirect site, which said an error had occured and advised me to order again. I checked paypal and nothing had come through, so I went through the order process again and was given confirmation. The next day both payments showed up in my paypal account. I contacted MyPlayDirect who tell me they can only see one order and one payment. They suggest I dispute this with paypal. Given that I have a limited time to do this, and MyPlayDirect don't want to offer any help, how can I go about getting my money back? thanks in advance
... View more
