PayPal Community

cassie6209 · ‎Feb-27-2013

Snowshoe, I can login to my account now and no I didn't link my account to my bank. I am always weary of doing so because so many sites have secret fees associated with use and I have been burned that way before. And my account wasn't set up for either transaction I was just using a guest account for the first transaction then registered for an account on the second. Sorry I understand how confusing this is.. Thank you for all your help on this subject. I will try linking my bank and see if this fixes the problem. It has the transaction listed it just has the refund button but I assumed that would send the money back to her? Thank you again Cassie

cassie6209 · ‎Feb-27-2013

Thank you anyone who can give me advice about this. Ok I bought books off a sellers website when you buy 10 you get a free book plus shipping. She does this by refunding the amount back to your paypal account. After learning this I then placed a second order with her. The first refund I had to verify my account through email to accept it. The second I also got an email with a link to claim your money now. When I hit this it again took me to a verification screen for my email again. So I entered my login information and it gives me this error: This email address is already linked to a PayPal account. Please log in to your account with your primary email address to confirm that you received the money. Either way this is the only email address I use is there any other way I can collect this money? I have sent a message to paypal help center a few days ago and still have yet to hear back...... Thank you again for reading Cassie

cassie6209 · ‎Feb-26-2013

I Saw that you had replyed to a question in the payment board and thought you might be able to help me. The seller that I bought some things off has a policy buy so many books get 1 free plus shipping cost. By doing this she refunds you the money back to you after initial payment. I got the notice in my email from paypal. It let me accept one of the orders refunds by verifying my email. But on the second refund she sent me it tells me that This email address is already linked to a PayPal account. Please log in to your account with your primary email address to confirm that you received the money. Do you know any other way to accept. I see the refund button but I wasn't sure if that would refund the money back to her... Thanks For the Help Cassie

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Re: Getting a refund from seller

Getting a refund from seller

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