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since ‎Feb-20-2013
BurningStar2113
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Refund is going to an invalid card - paypal are no...

by BurningStar2113 Contributor in Refunds and cancellations
‎Feb-20-2013 03:10 PM
‎Feb-20-2013 03:10 PM
After a long battle with a seller on eBay they finally decided to issue me a refund. That bit was brilliant, by the time I had read the email the money had already passed through my paypal account to my card. Unfortunately the card that I had originally paid for the item with had expired and the new one has a new card number. The refund is showing as Complete on my paypal account but when I called paypal to ask what would happen they were no help what so ever! They have said that it's up to my bank whether the refund will be processed or not, and if they decide not to let it go through it will go back to my paypal account, apparently this could take at least 30 days. The bank so far have no knowledge of the refund and they can't see why its taking so long. All I want is a refund for something I bought, paid for and returned 2 months ago and no one seems to be able to tell me where my money is!! Am I supposed to just sit around and forget about the money?!?!  Any help or advice on this would be much appreciated 🙂 ... View more
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