Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le forum de Communauté ne sera plus disponible à partir du 30 Juin 2025. Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Feb-17-2013
Konklifer
Konklifer
New Community Member
1
Post
0
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your 5th PayPal Anniversary
Your PayPal Anniversary
Organized
Active
View all
Latest Contributions by Konklifer
  • Topics Konklifer has Participated In
  • Latest Contributions by Konklifer

Email proof that buyer refused registered mail.

by Konklifer in About Protections (Archive)
‎Feb-17-2013 11:40 AM
‎Feb-17-2013 11:40 AM
I sold an item on eBay to someone overseas.  When I informed the buyer that his method of shipping did not include insurance or registered mail he said that he always received items via this method and that he did not require any extra shipping services.  I shipped it and sent him the customs declaration number.     He says he never received the item and filed a chargeback.  In the dispute, I uploaded a picture of the customs declaration and eBay email threads where I offer registered mail and he refuses it.   Today the chargeback was granted with the statement:   This transaction was reversed for the following reasons(s):  We received proof of shipment instead of signed proof of delivery.   PayPal is now saying they will work with the credit card company to get my money back.       Does the fact that I have actual eBay message threads from the buyer claiming he does not want to pay extra for registered mail matter?   Do they look at this evidence?   Will it be used when trying to recover my money?  PayPal is requesting Proof of Postage.  If I can even obtain it, will it make any difference?   Since I am a lowly seller, am I just flat-out screwed?     ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros