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since ‎Feb-09-2013
KawaiiTikal
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Re: Paypal asking to return item to an address tha...

by KawaiiTikal Contributor in About Protections (Archive)
‎Feb-17-2013 03:45 PM
‎Feb-17-2013 03:45 PM
Thanks for the information. I did not pay by credit card so all I could do was try with what I had. I provided Paypal with a proof that the package was not accepted by the post office because the address they gave me was not a valid one, and all Paypal told me was that they had to close the case and could not refund me because I could not provide the correct information that the package was delivered and received by the seller. Completely and utterly ridiculous. It seems Paypal are in favor of the scammers, and do not care about their honest customers. They provided me with an invalid address from the seller, so they should be responsible. ... View more

Paypal asking to return item to an address that do...

by KawaiiTikal Contributor in About Protections (Archive)
‎Feb-09-2013 10:21 AM
1 Kudo
‎Feb-09-2013 10:21 AM
1 Kudo
So a while ago I bought a coat from a China seller on Ebay, I never received it after paying, and the seller was then kicked out of Ebay, I also received an e-mail from Ebay telling me the sale was cancelled and to not pay for the item. But it was too late, I had paid for it and now the seller is no longer a registered member of Ebay (he was obviously a scammer because before his account was closed, lots of people were complaining about scam in his feedback).   So I opened a case on Paypal, and the seller provided a tracking number. I then received a package with signature. I thought it was weird. I opened it and inside was a pair of NBA socks. I checked the tracking number and it was the same the seller provided. So in resume, when I opened the case, the seller decided to send socks with signature to defend himself. UGH. I was so mad. So I changed the case to item not as described and explained to paypal that the seller was a scammer and sent me socks instead of the coat.   Now Paypal sends me an e-mail saying Please ship the item in the shape you received it to the seller at the following address: beijingshifengtaiquyouwaiyufangyuanxiaoqucaoqiaodonglu12haolou305men beijing    , 100068 China   I am sorry Paypal but this is not an address. I cannot ship to this, it's ridiculous. Can I have an employee look over this? How? I will not pay 10$ to send back a pair of socks with tracking, to an address that makes no sense. I only have 10 days to react or I won't get my refund, so please help. How can I contact someone so they realize this makes no sense at all? And why is Paypal asking me to return the item, when Ebay themselves closed the seller's account because his items were scams? (They sent me the MC015 message from loss prevention department, so why is it so complicated to just receive a refund if they know the seller is a scammer?? Please help me.   ... View more
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