I too have been fighting PayPal after receiving counterfeit Abercrombie & Fitch items after placing an order with www.abercrombiefitchol.co.uk. I have sent photographic proof, Action Fraud Reference, Trading Standards Reference and an email from the Authentic Abercrombie site which states they have no affiliation to the company stated, however I foresee issues that this will not be accepted by PayPal as not on headed paper?!. The 'waters' have been muddied further as it does not appear the above mentioned site is still operational however the link takes you to a replicated site of www.abercrombieukol.co.uk. Two days ago the same link directed to www.abercrombieuks-outlet.co.uk. I guess the company are old hands at trying to avoid detection. The items I received were absolutely shocking - one was very poorly manufactured with raw seams and a rather sorry looking being that can only be described as a demented camel instead of the trademark Moose. The other was beyond a joke...Brighter than Cerise Pink (should have been deep maroon), totally wrong style and to top it off, I ordered a small - it was bigger than the medium I also ordered and was too big for my husband with a 48 inch chest!!. I work in UK law enforcement, and yes due to the matter happening outside the UK there is very little that the Police can do in these circumstances, however if you were to post the items back to their originator as suggested by PayPal, you would indeed be prosecutable, this would also apply if you were to sell the items on. I am awaiting the next update from PayPal...... guessing more jumping through hoops will be required but with little time to do it in. Perhaps it is time that PayPal reviewed their policy on Counterfeit items, all that would be required is a brief policy to all sellers that if the items are deemed to be counterfeit by the purchaser and substantiated with a Police Reference given to and authenticated by PayPal , then PayPal will automatically find in favour of the purchaser and close the sellers account after the refund has been issued. PayPal also need to be aware that giving 3 days to respond is insufficient. And of course, a heads up that their email will contain the information they require rather than the dispute centre - silly me!
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