PayPal Community

what wont it let u do? are u trying to add by direct debit or direct from you bank?   i am running into similar problems, adding from my bank and the money keeps bouncing back into my bank. i am wondering if this is the same prob as u? ... View more

Please help me resolve this issue I have been struggling with since Oct 11th.   I am trying to add funds to my account but PayPal is bouncing the money back to my bank before it get to my PayPal account. All the attempts to add money from my CONFIRMED bank account to my PayPal account have failed.  PayPal reps therefore state 'there were no attempts to add funds'.   My bank is nationwide building society and they have informed me it bounced back because PayPal says the account is closed. I have confirmed with PayPal the reference code I use is correct. I was told I am the only one with this problem but I noticed someone else posted in the forum on oct 11th with the same problem. BIG JOHN if your issue was somehow resolved pls post here so I know what to do   (the Mod who replied to my ticked just rephrased my complaint about this problem. The Moderator who replied to his ticket addressed a different issue in his email and ignored this one.)   apologies for repeated posts but earlier posts were probably rude because I am so frustrated, and the replies to them did not attempt a solution. (so far 6 phone calls replies, 2 Moderators, 2 emails,  no one came close to a solution but some understood the problem and managed to rephrase it to me) ... View more

SORRY FOR SOUNDING RUDE BUT I AM TIRED OF HAVING SOMEONE JUST REPHRASE MY COMPLAINT  AND THAT IS SUPPOSED TO BE A HELP?. YES  I am trying to add funds into my account so i can later make a payment directly  from my account to all payees, (even the ones who wont take an e-cheque) instead of resorting to the card registered on the account, I know:  PayPal_Siobhán wrote "Are you trying to make a payment? If so your payments should be instant, once your bank account is confirmed and you have an in-date card registered as a back up funding source." the problem is, not only are payments not instant unless i use the card but when adding funds to my paypal account, they are sent straight back to my bank. THIS IS EXACTLY WAHT I WROTE ABOUT ABOUT THE PHONE REPS "(I called PayPal on the phone 4 times and the only help was repeat to me the problem I just described to them."   @ PayPal_Siobhán wrote: Hi there jewish-hillbilly,    Just to confirm, you are attempting to add funds from your bank account to your PayPal balance? Are you using the bank account you have registered to PayPal?  YES YES YES IT IS THE SAME ACCOUNT. DID U READ MY POST? I QOUTE: "I was told to wait until my bank account received the mini deposit and I confirmed them but it happened 3 times already after that"   For the transfer to be successful:   Your bank and your PayPal account need to be registered in the UK. The name on your bank account needs to match the name on your PayPal account. You need to have sufficient money in your bank account. Are you trying to make a payment? If so your payments should be instant, once your bank account is confirmed and you have an in-date card registered as a back up funding source.   Siobhán      ... View more

losing complete trust in PayPal as here too (see earlier posts or below) there is a post just like my problem. and instead of addressing the primary issue the moderator addresses the side point with an obvious reply.   what to do about paypal allowing to addfunds and returning the money to the banks???   I have been trying to add funds from my bank account for the past 7 days!!! I used the bank account, sort code AND reference number exactly as PayPal gave it to me on their website and it keeps on being returned within 2-3 hours without ever having reached my account. I was told to wait until my bank account received the mini deposit and I confirmed them but it happened 3 times already after that (even though it was below the limit so I didn't really need to wait for that) CAN ANYONE HELP?   (I called PayPal on the phone 4 times and the only help was repeat to me the problem I just described to them. one PayPal rep tried to give me a different Reference number for the payment because 'the one on paypal's website is wrong' but that reference number wasnt even accepted by the bank! only on the third call they said 'we will "escalate" the matter and get back to u within 72 hours". I have obviously not heard from them!)   don't want to use the direct debit option becase it takes too long and by then I could complete several deals and earn more     @Big-John wrote: Hi All   I am trying to add funds to my Paypal account, the money was withdrawn from my back account and put back in account the same day.   This is the option I chose;   You move money from your bank account Using our instructions, go to your account on your bank's website to move money to your PayPal account. Please make sure the bank account you are moving money from is already added to your PayPal account. Funds will usually be available in your PayPal account within a few minutes. (However, please allow up to 4 working days, depending on your bank.) You have complete control over this process. I have now received an email this morning, but I think this a bogus email, strange though as I have tried to add funds and having trouble, this is a copy of the email; I have taken out email address and any account info or id.   <snip>     @PayPal_paula wrote: Hi Big-John,    It seems the email that you received is not an email from PayPal. Although I do agree it is a bit of a coincidence however PayPal do not put links in our emails. We will always direct you to log in to your PayPal account separately.    I hope this helps and thanks for your post Paula  ... View more

sorry for flooding the forum but i have called paypal too many times and am really frustrurated. I had the reverse 'good' fortune. I added funds and have them back in bank account quickly. before my payment is even due 😞 ... View more

@kernowlass wrote: If you are trying to add funds to your paypal account to resolve a neg balance then you can't upload funds from a credit card.   You need to click on the add funds tab and transfer funds from your bank account to paypal.   <snip> To contact paypal go to contact us bottom of paypal pages > put in account probs and phone the number given. I have been trying to add funds from my bank account for the past 7 days!!! I used the bank account, sort code AND reference number exactly as PayPal gave it to me on their website and it keeps on being returned within 2-3 hours without ever having reached my account. I was told to wait until my bank account received the mini deposit and I confirmed them but it happened 3 times already after that (even though it was below the limit so I didn't really need to wait for that) CAN ANYONE HELP?   (I called PayPal on the phone 4 times and the only help was repeat to me the problem I just described to them. one PayPal rep tried to give me a different Reference number for the payment because 'the one on paypal's website is wrong' but that reference number wasnt even accepted by the bank! only on the third call they said 'we will "escalate" the matter and get back to u within 72 hours". I have obviously not heard from them!)   don't want to use the direct debit option becase it takes too long and by then I could complete several deals and earn more. ... View more