So, how do we complain to watchdog? I want to for sure! I had the very same thing yesterday morning for the very same amount. Called them, given some rubbish excuse but assured would be released within 24 hours. Guess what? Yep, still "pending". Called and was told that I hadn't requested until 9.45pm. Not true. Eventually the guy agreed with me but said because I'd not had a notification email until PayPal sent it last night, it would be 24 hours from then. It's shambolic, they don't send me the email due to their internal administrative burden yet I'm punished. I have been using PayPal for Christ knows how many years and they do this. If the money ever turns up, I’ll vote with my feet and use another provider for these kinds of transactions. It's not an insignificant amount but they assure me they don't earn interest on our money while it's pending..... of course they don't!!
... View more
