I ordered two pairs of sandals from a Marketplace seller (inckwp, Co., LTD) that were pictured and listed as a famous brand: a so-called flash sale. I used my PayPal for the $76.47 payment; product received a month later was cheap vinyl, not a brand, not leather, etc. There were numerous buyers on Facebook who had same experience. Numerous scammer alerts and reviews on Google. I contacted them, through support, sent pictures, asked for a refund. They informed me that it was very expensive to ship items back so they offered me $12 USD. Today I spent near 2 hours filling out required forms in Resolution Center. Because there were 2 pairs of shoes I had to filI out every box twice. I searched internet, used every web link I could find but none were still valid for this seller. There are ads I strongly suspect are same scammers but I can't prove it. After repeatedly typing them in and having PayPal kick them back I was kicked off and lost all my work. What am I supposed to do? I have been a PayPal user since early days and I always trusted that I had recourse for fraud: support if I was scammed. or cheated.
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