Yesterday, as I was trying to file a dispute, PayPal's site kept having "Internal server errors". Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster AT paypal DOT com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. (obviously I've rewritten the email address so that I can post here) Joke's on me - I receive an email from that web address today: We want to help you but we're not able to respond directly to emails sent to this address. One of the best ways to get answers to your questions is to go to the PayPal website and visit the Help Center by clicking "Help" at the top of the page. If you have a problem with limited access to your account, you'll need to: 1. Go to the PayPal website and log in to your PayPal account. 2. Click "Resolution Center" at the top of the page. 3. Follow the instructions in "Steps to Remove Limitations." If you can't log in to your account, you'll need to: 1. Go to the PayPal website. 2. Click "Contact Us" at the bottom of any page. 3. Click "Contact Customer Service." 4. Click "Continue" and follow the instructions. We value your business and want to provide you with the best customer care. Thanks, PayPal So - I go to the PayPal website to email them through "contact us" tab. Another joke on me - there's no 'subtopic' to choose to report a problem with the website. So - after spending hours trying to report the problem - it's become obvious that PayPal doesn't really want to know about the problem.... or they've just accidentally removed anyway of reporting the problem to them. A waste of my time.
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