I have been with PayPal since 2009.Out of the blue a member of staff phones me and interrogates my financial affairs without giving his full name,providing a context for the call and making threatening comments such as "you may be money laundering'.This is despite never having had one single problem in all my transactions.Apparantly the fact that I had a short term increase in turnover is the reason for his bullying behaviour.I explained the exact reason for the increase in transaction and offer to provide solid proof but he is not interested.He then phones back yesterday to say he has decided to impose a 30% reserve over 3 months!!He admits I have an impeccable record with PayPal but continues to overide me when I speak.He did finally apologise for his manner but this was not till late in the 2nd call.I ask for and he promises that a senior staff member will call me today.This has not happened.I am appalled and shocked by not only the reserve which would cause my business serious problems in cash flow,but also by the rudeness .I have sent a number of urgent emails to PayPal but have yet to recieve a single reply.I understand that PayPal need to cautious ,but without solid cause this smacks of profiteering and puts the Classs A action being taken against them in sharp relief.
... View more
