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since ‎Jul-12-2012
StoneTape72
StoneTape72 Contributor
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Re: Receiving limit still in place after 3 months

by StoneTape72 Contributor in Limits and verification
‎Jul-13-2012 07:09 AM
‎Jul-13-2012 07:09 AM
I don't have a telephone, no plans to get one. You say no-one on here can access my account, yet I see PP staff have appeared on here and sorted out other people's account issues. What's the point of this forum if not to get issues like mine resolved? ... View more

Receiving limit still in place after 3 months

by StoneTape72 Contributor in Limits and verification
‎Jul-13-2012 05:21 AM
‎Jul-13-2012 05:21 AM
Already posted this in reply to another thread - now posting in a dedicated topic in the hope that someone from PayPal sees this and fixes the issue...   My account has been limited since April due to me receiving over £1900 this year. I've provided all additional info as requested, and I now have all green ticks on the action page yet the limit still hasn't been lifted. There's a case ID (PP-001-716-753-664) but when I click on that I'm taken back to the same page.   I've emailed PayPal via the 'contact us' button the website more times than I can remember, but I've had no response beyond the automated reply. I tried adding a second bank account to prove I'm the genuine account holder but that hasn't worked. I really can't believe a big global brand like PayPal can totally ignore a customer like this - I've been using their services for over a decade, mostly as a seller, never had any problems until this. I see lots of other users on here are having the same problem - one person supplied a scan of photo ID and a utility bill and got their receiving limit lifted - I can do that right now, but nobody from PP has got back to me to ask for that information.   BTW - I'm posting this from my alternative PayPal account as I can't even log in to the forum from the account which is limited. I get an error message saying that PP need more info from me before I can access the forum, and that I need to log into my account and follow the instructions. I logged into my account and there are no instructions for me to follow. This is an utter farce, and no way to treat a long-standing customer.   ... View more

Re: How to lift receiving limits?

by StoneTape72 Contributor in Limits and verification
‎Jul-12-2012 04:59 AM
‎Jul-12-2012 04:59 AM
Same problem here - my account has been limited since April. All green ticks on the action page yet the limit still hasn't been lifted. Emailed PayPal more times than I can remember, no response beyond the automated reply. Tried adding a second bank account to prove I'm the genuine account holder but that hasn't worked. I really can't believe a big global brand like PayPal can totally ignore a customer like this - I've been using their services for over a decade, mostly as a seller. Not happy. ... View more
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