Have you personally been a victim of these hackers? Yes, I have. Twice. I've had my PayPal account hacked twice. They are not as secure as you would like to believe. This is precisely why I refused to give them the information they were demanding, at least without a very good reason. And they wouldn't give me one. Had I been willing to give the information they required, a third hacking could very well have yielded not only money, but everything the hacker needed to steal my identity. I use PayPal only reluctantly, because I have to have it to sell patterns on Ravelry. Were it not for that, I wouldn't consider Paypal secure enough. Frankly, I prefer a brick and mortar bank where I can go speak to a real person. It took FIVE TRIES and a lot of angry words to finally get an "access code" that allowed me to talk to a real person at PayPal. After the first hacking, I went to my brick and mortar bank and did precisely that - spoke to a real person. I walked in the door, stopped at the customer service desk, and was directed to the person best able to solve my problem. They suggested setting up a separate account not tied to any of my other accounts, and keeping almost no money in it. That way, a hacker can't get to my main accounts. It's a hassle, but it's working. Get off your high horse. Just because you personally haven't been hacked, nor has anyone you know, doesn't mean it hasn't happened.
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