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since ‎May-12-2012
geoffewart
geoffewart
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Paypal never responds to emails, going on over 3 m...

by geoffewart in My Feedback for PayPal (Archive)
‎May-12-2012 11:39 AM
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‎May-12-2012 11:39 AM
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I don't know what this community thing is but I've been emailing paypal dozens of times over the past 3 months with regards to my account being below zero because for some reason they took money out of my account. Every email has been responded with a form letter or no response at all. I have all my emails and what responses they've sent and now I get this:   Hello XXXXXXXXXXXXX, Your account balance has been below zero for nearly 3 months, and although we’ve tried to reach you several times, we never heard back from you. Unfortunately, that means if you don't get this taken care of within 10 days, we’ll be forced to take further collections action. Please add enough money to bring your balance to zero or above within 10 days. To transfer money from your bank account: 1.  Log in to your PayPal account and click Add Funds at the top of the page. 2.  Choose Add Funds from Bank Account. 3.  Follow the instructions to transfer at least the amount you're overdrawn. Or you can mail us a check or money order payable to PayPal at: PayPal, Inc. P.O. Box 45950 Omaha, NE 68154-5950 Make sure you write the email address you use for your PayPal account in the memo area, and give us 10 business days for personal checks to clear. Thanks, PayPal Collections   I don't understand how they can never respond to one of my emails and now blame me. Please repond for once paypal it shouldn't be hard to provide some customer service!!!!! ... View more
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