PayPal Community

That issues seems to be only with CubeCart 5. There is no address blocking in cubecart 4 and we do not have our paypal account set to block payments to non matching addresses either. It does not give an error the first time you try. The payment just disappears. The error only comes when you try to pay again. Maybe because it has the same invoice number? I took the block off multiple payments today but there have been no lost payments yet.    I put in a ticket the the merchant tech team. Thanks for directing me there. I'll wait to see if they can figure this out.   Thanks again for your help. Bill ... View more

Thanks for your reply. I am using CubeCart 4. I have been using it since it launched many years ago. I posted there to see if anyone was having problems or if there were known issues. None so far.  As far and I can tell this only happens for people without a PayPal account but are using a credit card to pay.   The exact problem is this.   The customer checks out in our store through our shopping cart. They are then taken to PayPal to checkout. Everything goes as it should and they pay for the order. Only problem is nothing happens. The payment just dissapears at that point. When they go back and try again the system will not allow that card anymore. It says "please enter the correct city,  zip code and state" but when they do that the same error keeps coming up. Again, so far any customer with a PayPal account gets through just fine.   Any help would be great. Thanks Bill ... View more