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since ‎Apr-11-2012
Netrix
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Re: Error Message 3001 when someone tries to send ...

by Netrix Contributor in Archive
‎Apr-11-2012 06:19 AM
‎Apr-11-2012 06:19 AM
Cheers for the link - not relevant in this case:   The error message is from Paypal not the OS, and, two differnet users get the same message (I sent a test Request for money to my daughter and one of the PCs is actually a MAC.   Regatrds   Netrix ... View more

Error Message 3001 when someone tries to send me m...

by Netrix Contributor in Archive
‎Apr-11-2012 04:06 AM
‎Apr-11-2012 04:06 AM
Hi all - hoping someone on here can help. I'll start at the begining: Used Paypal many times to purchase goods Previously sold on ebay and received payment via PP (albeit 3 or 4 years ago) Sold something on eBay recently - the buyer clicked the PP link in the eBay email but the payment stuck at Pending in his account. The email I got saying he had paid quoted the wrong email address in the body of the text (the email itself was sent to the correct email address) It turned out that within my eBay account the PP and eBay accounts were "un linked" and I had to link them. After this the buyer got exactly the same problem. He paid three times - PP took the money three times but the payment always sits at Pending. So PP agent tells me to send a request for the payment from the PP account. I do this, but the buyer gets an error message stating there are tempoary problems and finishes with Message 3001.  I sent a request for £1 to my daughter - she gets exactly the same message.   I have spent a fortune on the phone to PP agents and supervisors over the last 5 days - they have now (and only now) escalated it to a Senior agent (I have my doubts !!) and the timescale tis 24 to 72 hours before I get an reply.   Can anyone shed any light please ??   Thanks in advance   Netrix. ... View more
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