I've been dealing with this for a couple months now, I've called PayPal and got the "We place a hold on the money, then it gets reversed, and you get charged the actual cost"... I downloaded an excel CSV chart today because I think it's getting out of hand and I'm not actually getting the money back... I'm talking approxamately around $1000 disappearing from this act in about 2-3 months... I see the shipping costs being deducted (or held) multiple times, and only being reversed once, or not at all... The "Holding", Pending, and completed deductions are showing up 2 to 3 times more than the reversed holdings... I'm looking at the Show history with balance page right now, and for instance here is a recent example... Date Type Status Details Amount Mar 26, 2012 Completed ... -$9.99 USD Related Transactions Mar 23, 2012 Authorization To UPS*INTERNETSHIPWAYBIL,800-811-1648,GA, Completed Details -$10.71 USD Mar 23, 2012 Temporary Hold PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information. Details -$10.71 USD Mar 26, 2012 Temporary Hold Removed Details $10.71 USD Original Authorization: Total Payment: -$10.71 USD -$9.99 USD I see 2 Holds for $10.71 which were both deducted from my PP balance, only one reverse, and one "actual shipping cost charge" for $9.99 from the looks of it. Where's my other reversal? It's hard to really track this stuff as each transaction has a different transaction ID... Digging deeper, this transaction, and many others have 2 Shipment Information details attached, #1, and #2, both have the same UPS tracking number, going to the same person, same place etc... Like they're charging me for 2 labels... I've traced this particular transaction back to 3/20/12 when the package originally shipped where I get another table like so: Date Type Status Details Amount Related Transactions Mar 20, 2012 Authorization To UPS*INTERNETSHIPWAYBIL,800-811-1648,GA, Authorization for this payment has expired. Contact the merchant for more information. Details -$10.71 USD Mar 20, 2012 Temporary Hold PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information. ... -$10.71 USD Mar 25, 2012 Cancelled Transfer Removed Details $10.71 USD Original Authorization: Total Payment: -$10.71 USD $0.00 USD It seems like they ARE chargin me for 2 labels, one showing up EXPIRED, I assume since the "extra label" wasn't used, transaction cancelled and refunded the $10.71 on 3/25/12, only to be put on hold AGAIN on 3/26 from the table above even AFTER I was charged the actual shipping cost of $9.99 on 3/26/12... WTF is going on here, am I crazy? This has been going on for appx $1000+ that has magically been put on a never ending hold since Jan. The weird thing is that all transactions have been perfectly fine UP UNTIL this started happening around Jan. and it just keeps happening.
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