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since ‎Mar-28-2012
distraught
distraught Contributor
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Re: HOW DO I STOP BUYERS SEEING MY PERSONAL NAME W...

by distraught Contributor in Managing Account Archives
‎Mar-29-2012 08:58 AM
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‎Mar-29-2012 08:58 AM
2 Kudos
Hi David - thanks for your help - Paypal agents  asked me to use the section where it says name change, but didnt say or know not to try the name change at this stage -this sets out on the road of sending photo ID,s etc At later various stages (after many exchanges of emails) - I was told to upgrade to a business account then the name change would be easy - did this but when I tried to change my name again it set me off on the ID route again- I eventually phoned a paypal agent who told me there was absolutely no other way of getting the name changed other than submitting  photo ID etc qouting Security /European laws etc etc-- In desparation I did this - only to get a phone call from a knowledgable chap in the US asking why I,ve done this ??  He told me that by changing to a business account my paypal invoice would autumatically be in the company name-(something all previous agents said was not possible ) and in line with the steps you gave- I,m OK now but all this hastle was caused by misinformation given by paypal agents - had they given me the same sort of answer as yours life would have been less stressfull ... View more

Re: HOW DO I STOP BUYERS SEEING MY PERSONAL NAME W...

by distraught Contributor in Managing Account Archives
‎Mar-28-2012 08:28 AM
10 Kudos
‎Mar-28-2012 08:28 AM
10 Kudos
I am having exactly the same problem paypal  agents do not understand this at all and are unable to solve this - dozens fo emails for help I have been trying over about two long years to solve this I,ve had various suggestions from paypal but none of them work-trying this forum to try an get an answer --I cant find any response to the person who originally asked the same question ... View more
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