I'm acting as Executor for my brother who died 2 months ago. For the last 7 weeks, I've been trying to obtain some information about his PayPal account as I'm required by law to do. During that time, 41 other organisations have dealt with my requests. A few of them have done this excellently, more have been only good and a few have been no better than OK. Only PayPal has been utterly incompetent. Based on this experience, my advice is that you should not agree to act as someone's Executor unless they agree to close their PayPal account first.
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